Privacy policy

Last updated: June 29, 2026


Welcome to the official website of KZUFY, operated by SOUTHERN CROSS HEALTH LIMITED. We fully respect and strictly protect your personal privacy information. This policy explains how we collect, use, store and protect your data when you browse our site and submit inquiry forms.


1. Information We Collect
  • Personal Identifiable Information (collected via inquiry form): Full name, contact email, phone number, delivery address, product demand and purchase intention. These data are only used for our consultants to contact you for order and delivery communication.
  • Non-personal technical information: Browser type, IP address, device operating system, website access time, browsing pages and cookie data for website optimization.
  • Transaction information: After offline order confirmation, we will store payment records, order specifications and logistics addresses for after-sales service.


2. Purposes of Using Your Information
  • Inquiry follow-up: Our consultants contact you to confirm product quotation, stock status, payment and delivery arrangements.
  • Customer after-sales service: Handle return, refund, logistics damage and warranty claims.
  • Marketing communication: Send new product launches and preferential promotions only with your explicit consent; you may unsubscribe from marketing emails at any time.
  • Website optimization: Analyze visitor browsing behavior to improve product display and inquiry page experience.
  • Legal compliance: Prevent fraud and fulfill international trade and data protection legal obligations.

 

3. Information Sharing & Disclosure

We will never sell, rent or trade your personal information to irrelevant third parties, except under the following limited circumstances:

  • Authorized service providers: Global logistics partners, payment agencies and website hosting suppliers. They can only use your data to complete order fulfillment and shall not reuse information for other commercial purposes.
  • Legal mandatory requirements: Respond to court orders, regulatory investigations, customs inspection and other legal procedures.
  • Business transfer: If brand merger, acquisition or asset sale occurs, user information will be transferred together with business assets, and you will be notified of policy updates.

 

4. Data Security Protection

We adopt encrypted transmission, server access authority control and regular data backup technical measures to protect your personal information from unauthorized access, leakage or tampering. However, no internet transmission or electronic storage method can guarantee 100% absolute security.


5. Your Legal Data Rights
  • Right of Access: You may email us to request a copy of all personal information we store about you.
  • Right of Rectification: Request correction of inaccurate delivery address, contact number and other inquiry information.
  • Right of Erasure: Apply for permanent deletion of all your inquiry data if you no longer wish to receive follow-up contact.
  • Right to Withdraw Consent: Revoke your authorization for marketing email push at any time without affecting prior legitimate data processing.


6. Third-Party Website Links

Our site may contain links to cooperative partner platforms. Their privacy rules are independent of KZUFY’s policy, and we take no responsibility for third-party data collection behavior. We suggest you review their privacy terms before accessing external websites.


7. Policy Revision Notice

We reserve the right to update this privacy policy irregularly. Revised versions will be published on this page with updated "Last Updated" date. Your continued website browsing and inquiry submission constitute acceptance of the latest privacy clauses.


8. Privacy Enquiry Contact

Email: support@kzufy.com

Business Address: 172 Plunket Avenue, Manukau, Auckland 2104, New Zealand